Questions & Answers
Is your question not answered here? Feel free to reach out to us at [email protected]
General
To install the app, simply visit app.tune-tracker.com in your browser and navigate to the account settings, where you'll find detailed installation instructions for your device.
Here's a quick guide:
- For iOS — To install this app, tap theshare button and then Add to Home Screen.
- For Android — Open the site in Chrome, tap the three dots in the top-right corner, and select Install app.
We're also working on launching the app on the App Store and Google Play Store soon. Stay tuned for updates on the .
We store the following information to provide you with the best experience:
- Personal Information — Your name, email address, profile picture, and Spotify user ID from Spotify. We use this information to personalize your experience and provide you with relevant updates and notifications.
- Subscription Details — Your subscription status (Free or Pro). We do not store any payment information. All payments are processed securely by our payment provider, Stripe.
- To provide notifications — We store your subscription details to send you notifications.
- Authentication — We use a Spotify refresh token, provided during sign-in, to securely access your Spotify data. This ensures a seamless experience without requiring you to log in every time. You can revoke this token at any time from your Spotify account settings.
Your privacy and security are our highest priorities. We promise never to misuse the access you grant us. If you ever suspect anything unusual, you can delete your Tune Tracker account or revoke its access directly through your Spotify account settings. However, we'd appreciate it if you reach out to us first so we can address your concerns.
Tune Tracker is just beginning its journey, with plenty of exciting features on the horizon! Our vision is to transform it into a complete music discovery platform, providing even more innovative ways to explore and enjoy music.
With the support of our users, our top priority is to launch Tune Tracker on the App Store and Google Play Store, making it even easier for you to access and enjoy the app. If you'd like to see Tune Tracker on these platforms, consider subscribing to our Pro plan to help turn this goal into reality.
Pricing & Subscription
No, we do not offer a free trial of our pro features. However, you can try out the app for free with limited features. If you like it, you can upgrade to Pro to unlock all features.
Tune Tracker is a freemium service, meaning you can enjoy it for free with limited features. However, maintaining our database and automations involves monthly costs. By subscribing to the Pro plan, you'll unlock all features and directly support the app's ongoing development and improvement. If you find Tune Tracker valuable, we encourage you to join Pro and help us continue to grow!
You can cancel your subscription at any time by visiting your account settings on the Tune Tracker app. Once you cancel, you will still have access to Pro features until the end of your current billing cycle.
Releases
There could be several reasons for this. The most common reason is that if you log in with a new Spotify account and some users don't follow a particular artist, the releases from that artist may not appear right away because they still need to be fetched by our service.
We only store the last two months of releases to keep the database manageable. If you'd like to see more releases of a particular artist, consider going to their Spotify page and check out their latest releases there.